Privacy Policy

Last Updated:

Introduction

Giftscustomea ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our printing services and website.

Information We Collect

Personal Information

We may collect personal information that you provide to us when you:

• Place an order for printing services
• Contact us through our website or email
• Request a quote or consultation
• Subscribe to our newsletter or marketing communications

This information may include:

• Name and contact details (email address, phone number, mailing address)
• Business information (company name, business address)
• Payment information (processed securely through third-party payment processors)
• Design files and printing specifications

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit and time spent on pages
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect to:

• Process and fulfill your printing orders
• Communicate with you about your orders and inquiries
• Provide customer support and respond to your requests
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Prevent fraud and ensure security

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as payment processors, shipping companies, and IT service providers
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our business

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under Australian privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For more information, please see our Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Giftscustomea
2/26A Ralph St, Alexandria NSW 2015, Australia
Phone: +61282031800
Email: info@giftscustomea.cv

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